Frequently asked questions

Auf dieser Seite finden Sie Antworten zu häufig gestellten Fragen rund um den Passwortmanager Vaulteron

While employees only have access to approved and created passwords, the administrator can access all passwords stored in Vaulteron - including those of the employees. The administrator's access rights ensure that a central person can take care of the complete administration of passwords and assign corresponding access rights to employees - the password management of the future. An administrator can grant and remove individual access rights to secret passwords and group passwords. If an employee leaves the company, for example, the access right can be removed with just a few clicks. Furthermore, an administrator has the possibility to create passwords at will and to add employees to groups. The administrator has complete and full administrative rights for your Vaulteron account. If you want more than one administrator for your Vaulteron account, you can grant and remove administrator rights with a few clicks.

Durch die Zugriffsrechte des Administrators wird sichergestellt, dass sich eine zentrale Person um die komplette Verwaltung der Passwörter kümmern und entsprechende Zugriffsrechte an Mitarbeiter vergeben kann – das Passwortmanagement der Zukunft.

So kann ein Administrator individuelle Zugriffsrechte zu Geheimen Passwörtern und Gruppenpasswörtern erteilen, und auch wieder entfernen. Sollte etwa ein Mitarbeiter das Unternehmen verlassen, ist mit wenigen Klicks das Zugriffsrecht entnommen.

Weiteres hat ein Administrator die Möglichkeit, Passwörter nach Belieben anzulegen und Mitarbeiter zu Gruppen beizufügen. Der Administrator hat das komplette und vollständige Verwaltungsrecht für Ihren Vaulteron-Account.

Sofern Sie mehr als einen Administrator für Ihren Vaulteron-Account wünschen, können Sie mit wenigen Klicks die Administratorrechte erteile und auch wieder entfernen.

All accesses and views of your passwords are meticulously logged. The logging in the change history gives you comprehensive insight into what was done with the passwords, who used them when and what they were used for.

The creation and administration of groups allows several employees to have joint access to selected passwords. To ensure a detailed group order, subgroups and further subgroups can also be created.


With group management, you have the most important information at a glance and can add staff members to one or more groups, subgroups or sub-subgroups as desired.


Groups not only make passwords accessible to a majority of staff. It also provides an easy and clear management of the access rights of your passwords.


For example, you could give your entire accounting team permission to access financial and sensitive documents. Or grant your entire IT team access to passwords for necessary software. If you only want to grant further access rights to the team leader of your IT teams, you can create a subpage for this purpose. The possibilities for password management are endless.


With a few clicks, you can add, remove, move or archive users in groups. Each member of a group has viewing and access rights to the passwords made available to them.

In each group, you can assign different roles to the group members. Each group role has different possibilities to interact with the stored passwords and contents. A distinction is made between three group roles:



The observer is a standardised group member. An observer has no possibility to interact with the passwords and contents. Only passwords can be viewed and used for log-ins.



Similar to the observer, the editor can view and use passwords. Apart from this, they are also authorised to edit, delete and create new passwords and other content.



An administrator has the unrestricted right to edit content and acts as an administrator of groups. In addition to being able to add and remove members from the group, the administrator can rename, move, archive content, add and remove users, and create and remove tags.

Tags can be used to further structure and filter your groups. These tags can be added to passwords in a group and content can be provided with additional information.

In the password context menu, the administrator can perform a number of actions. For example, authorised persons can edit passwords and contents, copy user names and passwords, move them and grant access.


The logging in the change history gives you comprehensive insight into what was done with the passwords, who used them when and what they were used for.

You can edit your passwords with just a few clicks. To do this, click on one of the headings: Personal passwords, Group passwords or Secret passwords.


Then select the desired password, click on the settings function within the password context menu and on Edit. You can make changes to the password name, website, user name or e-mail as well as the password itself.

Your passwords can be moved to and from groups within a few clicks. To do this, select the desired password, then click on the password context menu and on Move.

As soon as you click Move, a pop-up window opens and you can select the destination for the desired password.

To ensure that you do not miss any changes, Vaulteron has included a change history for you. Here, all changes and uses of passwords are logged and stored. This gives you a complete insight into what is happening with your passwords.

With Vaulteron, passwords can be easily and conveniently imported from other systems. So that the manual transfer of each individual password is not necessary, you can easily and conveniently upload your passwords. To do this, use the import functions within the admin console.


Most systems offer a CSV file export. Accordingly, the exported file can be uploaded to Vaulteron and the passwords automatically imported. Alternatively, the automatic transfer can be done from a number of existing systems. They have the options to transfer their passwords directly from LastPass, KeePass or Google Chrome.

Once an import option has been selected, the instructions will explain step-by-step the process for importing the passwords from the desired system.

Vaulteron allows you to archive passwords that are no longer needed. To do this, click on Archive in the password context menu to remove passwords from the overview. You still have access to archived passwords in the archive.

The menu item Administration is enabled for administrators. Here an administrator has the possibility to manage the Vaulteron account and to make changes. The functions include:

1) Create, edit and remove employees

2) Import and archive passwords

3) Manage licences

Within the admin console there is the sub-item Payments. Here, an admin can view the settings of the currently used plan and edit it.


The admin has the option to choose between the Starter, Business or Enterprise packages. All plans offer different possibilities to use Vaulteron in the best possible way.

Once a suitable plan has been selected, all you need to do is enter your address and credit card information. Vaulteron takes care of the rest and future payments are processed completely automatically.


Vaulteron can also be used without the internet, although the functions are limited. If you use Vaulteron without Internet access, a new menu item for your offline passwords appears.


Offline passwords are passwords that are stored on your device and have not yet been synchronised with the internet. As soon as Internet access is restored, all existing offline passwords are automatically uploaded to our servers and synchronised.


Accordingly, you can also use all passwords stored on your device in offline mode. As soon as the internet access is restored, you can use Vaulteron as usual without any restrictions.

You have the possibility to use all functions of the Vaulteron website as an app on your devices. Simply download the app from our website or from the app store and install it.


The Vaulteron app can be used on both desktop computers and smartphones. Once you have downloaded the app on your desktop computer, you will find a Vaulteron icon within your installed programs. On a smartphone, on the other hand, it behaves like the installation of other apps and automatically appears on your display. You will find the Vaulteron icon on the list of installed apps.